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FAQs ▼

What’s your return policy?
We offer a 7‑day exchange policy. Contact us within 7 days for exchange.

How long will it take to get my order?
Processing in 1–2 business days, delivery in 3–5 business days.

How do I track my order?
You’ll receive a tracking number via email or SMS when shipped.

What if I receive the wrong item or a defective product?
Send your order number + photo; we’ll replace it quickly.

What payment methods do you accept?
We accept COD and secure card payments.

Can I cancel or change my order?
Cancellations allowed within 2 hours of placement.

Do you offer international shipping?
Currently shipping only within Pakistan.

How do I contact customer support?
Email: support@damzelle.com or message on Instagram.

Still have questions?
Contact us anytime — we’re here to help!
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